FAQ

Yes, we do have shoes to fit almost any size feet. However, most of our shoes come in regular size width and other large width requires custom order. Customer order shoes will be the best method if you have very wide feet.

I dance Hip-Hop and would like to know if you have dance shoes for this dancing Hip-Hop?

Yes, you could try our dance sneakers for Hip-Hop, Jazz event Hustle, Swing and most Latin dances.

I am a man that would like to order Dance Sneakers are the size same for Women and Men?

No, the size for men are two sizes larger than your street shoes so Men ONLY please keep this in mind when ordering your dance sneakers.

I live outside the State of Florida – can I still order dance shoes?

Yes, whether you live or work next door we ship to anyplace your desire. We use UPS Ground and Air for our shipping and we ship shoes almost to every part of the world or anywhere in the United States, Canada, Caribbean, Central America, South America and Overseas.

How do I place my shoe order - how does it work?

1. View the extensive shoe selections

2. Add your shoes specifics to the "Online Order Form" such as desire heel size, color, shipping address and so on

3. Lastly add each shoe to the shopping cart by clicking the symbol "Add to Cart" and make your secure credit card payment or you may inquire where to send personal checks.

After your order is placed what you could expect from Carl Charles Dance - a staff from Carl Charles Dance will contact you directly if we should have any questions regarding your order and/or processing your order.

Are dance shoes only for professional dancers?

No, dance shoes are essential for dancing. Everyone needs to have the proper or appropriate and comfortable pair of shoes. Newcomers to dance will understand this point after dancing a very short while, how good it feels to wear proper shoes and not your regular street shoes for dancing. Some dances requires that you feel the dance floor as your dance and street shoes will not provide you with such sensitivity and control, the Suede bottom make this possible.

I am new to taking dance lessons and would like to know which dance shoes should I get?

You should consider which dances you are learning because some dances require a higher heel over another. By a way of example; when dancing to Latin music (Salsa, Rumba and Bolero etc) you should always wear Latin shoes both gender, since they are very stylish and build in the correct instep position that sets you in properly angle with your weight over your feet (standing upright forward but relax).

I don’t know my shoe or feet size – what should I do?

No problem, one way to get us your exact measurement is to wear a pair of silk socks and draw your feet over a sheet of plain paper and fax them to Carl. He will take it from there and later inform you of your shoe size that you could make note for further usage and orders.

Can I return or exchange my dance shoes?

Of course you can – however, you must not return any already spoiled, damaged or worn pair of shoes. When receiving your brand new pair of dance shoes you must try them on a soft surface carpet or a large bath towel that you don’t damage the bottom of the sensitive Suede material on the bottom. The Suede bottom sets these shoes apart from street shoes and assist you in making the very best you can be in your dance experiences. Note: They are only one exception to exchange or return shoe policy and it's in regards to Custom Order Shoes. These shoes, are ordered to your specifications and mostly likely will not have any attraction to anyone else - since your specification is your specified creation (making them custom order shoes). That said, any Custom Order Shoes are final or as is ordered -- no exchanges - no refund - no returns - no exceptions.

Do I pay for shipping?

Carl Charles Dance pays for your first shipment of our brand new pair of dance shoes by UPS ground of which takes approximately four or five business days. However, if you should require your shoes to be sooner such as two day shipment, Carl will charge you an extra twelve dollars for the two days shipment. However, in the area of returns and exchanges you will have to pay for shipping the shoes back to Carl Charles Dance.

I have special foot issues and/or wide feet – can I custom order my dance shoes?

Absolutely, you may order any pair of shoes custom order that takes approximately four to five weeks. In addition, there could be as much as $20 extra charge depending on the type of shoes, Carl will clear this up with you at time of your order.

Can I order any pair of shoes with any size heel?

Yes! Most shoes heel sizes are interchangeable so this should be no issue.

After ordering my shoes how long does it take before I receive my shoes?

Normal delivery takes four to five business days. However, if you would like to expedite the process you will have to pay the addition charge of $12.

Do you have any advice for newcomers to wearing dance shoes?

Yes! Make sure that your order has a size that fits your feet snug. Since, the shoes will stretch eventually and will become more comfortable as you wear and make them your favorite shoes for dancing. In addition, ladies must wear shoes with solid backs and not straps. Straps shoes does not give you the require support you need while dancing.

Should I wear high heels or low heels?

Most dancers prefer to wear 2.5 inches heel. However, please bear in mind that some dances requires low heel especially for men dancing the smooth dances such as Waltz, Fox trot or Tango. In the case of women for the mentioned dances, we would like to recommend that they wear Close Toe 2.5 inches shoes.

What’s the difference between Close Toe and Open Toe shoes?

In the case of women dancing with beginner partners you would like to consider wearing a Close Toe in order to protect your toes. In the case of Open Toe shoes, Latin shoes looks sexy and stylish.

Is my Credit or Debit Card safe and secure?

Your credit card is so secure that no staff member from Carl Charles Dance gets to see your credit card numbers or information. This process is left on to the third party Pay-Pal that processes the transaction. Carl Charles Dance is informed by Pay-Pal on completion of the transaction so in the case of security you are safe with us.

Do you accept deposits?

Yes! Only to local residents approved by Carl. All other online purchase must pay in advance before your shoes are delivery is made.

I have a shoe brush - how do I brush my new pair of dance shoes?

The Suede bottom of the shoes requires special care periodically. You must brush the bottom of your shoes when you begin to feel the dance floor feels slippery. The way to brush your shoes is to brush away from the heels of the shoes; you should brush the bottom towards the toes.

Could the shoe pictures be enlarge?

Yes, all you have to do is click on the any shoe picture and it will fill your screen bring you to closer reality of your dance shoes.

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